Clive Grinyer is Director of Design and Customer Experience for Cisco Consultancy Services team, designing innovative new digital solutions for Cisco’s clients.
Clive designs digital customer experiences for retail, financial services and public sector projects. His recent projects include digital installations for the cities of Barcelona and Amsterdam, UK retailers Marks and Spencer, Tesco and John Lewis, the Dialogue Café public video installation in cities around the world and work in the Netherlands and Wales on digital services for an ageing population.
Clive has held senior design management roles in a number of consultancy and corporate design teams. As a design consultant he has worked for innovation consultancy IDEO in the US and UK and was founder of design company Tangerine (along with Sir Jonathan Ive, now EVP of design at Apple). A strong advocate of in-house design teams, he created Samsung’s European design studio, was head of design for Orange France Telecom in London and Paris and headed design for TAG Mclaren Audio. He was Director of Design for the Design Council between 2002 and 2005.
He is a passionate advocate of customer experience, technology usability and design methodologies in both business and public services, writes and speaks at conferences on design, innovation and technology, and is the author of the book “Smart Products”
Clive graduated from Central St Martins School of Art and Design in London, is a Trustee of the Royal Society of Arts and Policy Connect and Visiting Professor at Glasgow School of Art.
DAY 1 – Donald Gordon Theatre – 4:45PM– 5:20PM